What We Collect and Why We Hold It
We collect the information you provide when registering your account: your name, contact details, and the e-wallet identifiers you use for deposits and withdrawals — whether that is your DANA phone number, OVO account ID, or the GoPay number linked to your Gojek profile. We also
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collect technical data your device sends automatically, including IP address, browser type, and session timestamps, which we use to detect unusual login activity and keep your account secure. Payment transaction records — amounts, timestamps, and wallet references — are held as required by our internal audit
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process and as may be required by applicable law in the regions where our service is available. We do not sell your personal data to third parties for marketing purposes. Where we share data with payment processors such as the networks behind DANA, OVO, and GoPay,
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that sharing is limited to what those processors need to complete your transaction. Players in Batam and across Indonesia access the same data protections regardless of the device they use. Availability of our service, and the data obligations that apply, depend on local law and eligible
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regions. If you have questions about how a specific data category is handled, our privacy contact address is available in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.